Welcome to TELUS Support

The impact of COVID-19.

Due to the events of the COVID-19 pandemic, while we’re limited in our ability to offer in-store, phone & chat support, we’re making every effort to support our customers.

Manage your account with My TELUS.

Simply log in to view and pay your bills, check your data and complete many other tasks.

Let us help you with self-serve, online-only tasks.

These online-only tasks can easily be done either using our website or in the My TELUS app.

Learn about accessibility at TELUS

We are committed to giving everyone equal access to the devices and services we all need to work, play and stay connected.

Ask other customers

Our forum, TELUS Neighbourhood, is a great way to connect with the TELUS community and get answers from other customers.

What can we help you search?

Type in 1 or more keywords to search for useful articles across all product categories.

Do you still have questions?

We’d be happy to help. Feel free to reach out to us through live chat, phone or our community.